Get a support case
Returns a support case with all its messages.
AuthorizationBearer <token>
JWT issued by Better Auth. Verified via JWKS.
In: header
Path Parameters
org_id*string
Unique organization identifier.
case_id*string
Unique support case identifier (prefixed, e.g. sc_xxx).
Response Body
application/json
application/json
application/json
application/json
application/json
curl -X GET "https://example.com/v1/organizations/org_abc123/support/cases/string"{ "case": { "id": "sc_01h455vb4pex5vsknk084sn02q", "case_number": 0, "org_id": "string", "user_id": "string", "title": "string", "severity": 1, "status": "open", "slack_channel_id": "string", "slack_thread_ts": "string", "created_at": "2019-08-24T14:15:22Z", "updated_at": "2019-08-24T14:15:22Z", "closed_at": "2019-08-24T14:15:22Z", "message_count": 0 }, "messages": [ { "id": "sm_01h455vb4pex5vsknk084sn02q", "case_id": "string", "source": "user", "author_name": "string", "author_image": "string", "body": "string", "slack_user_id": "string", "created_at": "2019-08-24T14:15:22Z" } ]}{ "error": { "code": "string", "message": "string" }}{ "error": { "code": "string", "message": "string" }}{ "error": { "code": "string", "message": "string" }}{ "error": { "code": "string", "message": "string" }}