---
title: "Contact PgBeam"
description: "Which address to email for support, sales, security reports, privacy requests and legal, and the machine-readable entry points an agent can read instead."
canonical: "https://pgbeam.com/contact"
last-updated: "2026-09-14T04:17:03.254Z"
---

# Contact PgBeam

Email is the way in. Pick the address that matches what you need, and include enough detail (project slug, region, a rough timestamp) that the first reply can be an answer rather than a question.

## Which address to use
- Support and general questions: support@pgbeam.com. Product questions, bug reports, help with a policy that is not behaving.
- Sales and custom limits: sales@pgbeam.com. Volume above the Scale tier, annual invoicing, procurement, security questionnaires.
- Security reports: security@pgbeam.com. Vulnerabilities and guardrail bypasses. Include reproduction steps.
- Privacy and data requests: privacy@pgbeam.com. Access, correction, export, deletion, GDPR and DPA questions.
- Legal: legal@pgbeam.com. Terms, the DPA, and contract redlines.

## If something is broken
Check https://status.pgbeam.com first. If it is green and your traffic is not, email support@pgbeam.com with the project slug, region, and a rough timestamp. See also https://pgbeam.com/docs/troubleshooting. To stop a misbehaving agent immediately, use the kill-switch in the dashboard: it revokes one credential or every credential on a project without rotating your database role.

## Billing
Plan changes, invoices, receipts, and cancellation are self-serve in the dashboard at https://dash.pgbeam.com.

## Machine-readable entry points
- https://pgbeam.com/llms.txt : site index written for language models
- https://pgbeam.com/llms-full.txt : the full documentation as plain text
- https://pgbeam.com/docs : documentation, including the PgBeam REST API, CLI, TypeScript SDK, and Go SDK references
- https://pgbeam.com/openapi.json : the PgBeam REST API as OpenAPI 3.1
- https://pgbeam.com/skill.md and https://pgbeam.com/auth.md : CLI install, authentication, and scoped credential provisioning, written for a coding agent
- https://pgbeam.com/docs/mcp : the hosted PgBeam MCP server and its tools

Any page is available as Markdown: append `.md` to its URL, send `Accept: text/markdown`, or append `?mode=agent` when you cannot set request headers. Scoped indexes per product area live at https://pgbeam.com/docs/llms.txt, https://pgbeam.com/api/llms.txt, https://pgbeam.com/blog/llms.txt and https://pgbeam.com/guides/llms.txt.

## Compliance reviews
Start with the public documents: https://pgbeam.com/security, https://pgbeam.com/terms, https://pgbeam.com/privacy, and https://pgbeam.com/dpa. Anything they do not cover goes to legal@pgbeam.com for contractual questions or security@pgbeam.com for technical ones.